Admissions and Retail Manager
Responsibilities: The Admissions and Retail Manager is responsible for the daily operations in the Civil War Store, and at the Park’s Admission desk. He/She will also assist with managing and staffing the Park’s duty stations in the National Museum of the Civil War Soldier and the Battlefield Center. He/she directly supervises all hourly staff and volunteers in Retail & Admissions. He/she recruits, trains, mentors, and evaluates all direct reports. The incumbent also assists with the Park’s Volunteer program. This includes recruiting volunteers and recommending them for service. He/she will assist in training, mentoring, and evaluating all volunteers who serve in retail, admissions, or visitor services capacities. The Admissions and Retail Manager will ensure that excellent customer service is provided by all staff and volunteers working in retail, admission, or visitor services capacities.
A complete job description can be found here.